Reviews
What do our customers say about us?
Every traveler is different and so is every YŪGEN holiday. Below you find various quotes from our customers who went on very diverse trips. No-one better to let you know what to expect when you book with us than those who have experienced it already. Have a look at what our clients say about us!
We were able to check off our wishes. It seemed like we have been on 5 different holidays instead of one. The personal touch and contact with both Iris and Lucia felt very comfortable, familiar and safe.
The variety of accommodation was pleasant. Our stay at the finca stands out for all of us. The location, tranquility, people, atmosphere, as well as the early birding with Bajardo (= topper).
In terms of activities, everything was top notch and I was glad that most of them were booked in advance, so we didn't have to pay attention to the prices. Really great holiday! Thanks!
I chose YUGEN tours because of the personal approach, price-quality and a good familiar feeling that Iris gave. I would definitely book through Iris again!
Costa Rica | self drive | 2023
The program provided a perfect balance between activities planned in advance and free time to explore the area on our own. Moreover, it gave us a broad and varied idea of the country. We found it very reassuring that we were contacted immediately by the local contact person and that she also kept us informed of any changes. The transport was always right on time. Perfect!
The hotels were also great: small-scale and each with its own character.
We chose Yugen because they could completely tailor-made the trip to our wishes and interests, because of the quick response and great flexibility + the fact that they work with local organizations as much as possible, and in an ecologically responsible way.
We would definitely book with Yugen again.
Costa Rica | private transfers | 2023
The trip was great! no disappointments anywhere, everything went smoothly and on time, perfectly planned.
The location (especially the beach), the surfing and the delicious food was top for me, my son loved the waterfalls and swimming in the mountains.
Portugal | July 2023
We loved our trip to the Azores. It was very well organized..
We absolutely recommend YŪGEN tours and will advice our friends and family to book though YŪGEN as well.
The Azores | 2022
We really enjoyed our tour of Costa Rica. Such a beautiful country and friendly people.
Our stay in the tree house was the most amazing experience! We received a flashlight and a walkie talkie to walk to our tree house and in the morning 6 Green Macaws woke us up!
The nature and the respect with which the Costa Ricans treat nature and animals is really special. And the birds! I have become a huge bird lover this trip. I couldn't imagine before the trip that you can be so happy when you see a Macaw or Quetzal.
Costa Rica, tailor-made self-drive, July-August 2022
We really enjoyed this trip; amazing experience; unbelievably beautiful scenery, the animals, the activities ... it was perfect.
Rafting was great!!!! But all the activities were great. There is not one tour we regret doing.
I just wanted to say thank you very much for the perfect organization!!!
Costa Rica | custom-made self-drive | July 2022
This was in many ways an exceptional experience: exciting, adventurous, beautiful and above all very well organized. Thank you for everything. It was amazing.
Porto to Santiago de Compostela | E-mountainbike | june 2022
It was great! Although physically challenging, it was not impossible.
The beaches at Finisterre and Muxia were outstanding!
Walking around the castle at Bayona was a real treat! The idea of sleeping in such an ancient dwelling was thrilling!
Our local tour guide was exceptional! He spoke English well, and translated for us when needed at our hotels, etc. He was accommodating and knowledgeable, friendly and eager to help. THANK YOU TO OUR NEW FRIEND!
Northern Portugal & Galicia, Spain Coastal Camino & Finisterra-Muxia | custom-made E-bike tour | 2021
Great trip: good preparation, good alternation between active days and less active.
Beautiful, special accommodations, a surprising and varied holiday.
Impressive nature, authentic culture.
We got to know YŪGEN at the holiday fair in Antwerp. Iris talked to us about Costa Rica, her enthusiasm was infectious and hence our choice.
We had a fantastic time and really enjoyed our holiday.
Costa Rica | customized tour | September-October 2021
"Our travel itinerary was perfectly balanced and varied. More comfortable accommodations alternated with more basic ones where we could fully enjoy nature. We also liked the travel route: from culture via nature to beaches. We thought all the activities were special but the absolute best moment was very different for each family member. Margot liked the horseback riding tour and the visit to the pirate cave best, Kathleen the visit to the Bribri tribe, Caroline the first encounter with the rainforest and the pirate cave and Patrick the early coffee on the terrace of the tree house, accompanied by the views and sounds of the rainforest.
We chose YŪGEN because of the unique approach: Iris first tried to understand what we would like our trip to be like and only then she started putting together our custom-made travel itinerary, taking into account the time of year in which we were traveling. I would definitely book another trip with YŪGEN again."
Costa Rica | self-drive | September 2021
"Our first hotel in Carara had a gorgeous garden so we immediately had a beautiful welcome upon arrival. The lodge in Monteverde had a fantastic location and a blissful breakfast spot! Tortuguero and the boat tour were superbe! The trail on the hotel premises in La Fortuna was fun too...there were too many amazing things and places to sum up:-). The views from the hanging bridges in Monteverde gave us a real wow-moment.
We booked with YŪGEN tours because the approach and spirit of Iris really resonated with us when talking to her at the holiday fair in Antwerp. The local contact person was also always available and eager to answer any question or concern. That was really pleasant too."
Costa Rica | self-drive | August - September 2021
"We really enjoyed Porto City and the beautiful hotel there. The canyoning was well-arranged too, we had so much fun.
The vegetarian picnic which we requested was delicious. It consisted of a special omelette with leek and mushrooms on a bed of salad with a vinaigrette sauce. There were also locally grown berries, grapes and small pears, tomato and mozzarella skewers, typical corn bread and cheese of the region and a bag of nuts. For drinks we had lemon water with fresh mint."
Northern Portugal | customized trip | August 2021
"It was wonderful! Cycling in the university garden was great, we saw a lot, very nice guides, lots of fun information. Also in Corcovado we had a nice hotel, very nice people, great food, fantastic walks, impressive thunderstorms, beautiful sunsets. In Carara National Park we had a very good guide, seen a lot what you would miss without a guide. Iris, it was all very well thought out and arranged, we enjoyed it and are happy to get back to you for a trip to The Azores."
Costa Rica | customized self-drive | May 2019
"We have had three fantastic weeks. Every place we have stayed had its own charm and its own points of excellence. We found it very nice to have a perfect balance between very active and less active days. We had specifically requested this variation and our wish was handled very well. We chose YŪGEN tours because of the very personal contact, the individual approach and mainly the cooperation with local partners. We have had a memorable trip!"
Costa Rica | custom-made self-drive | September 2019
"Thank you Iris for having created this customized itinerary for me in Costa Rica! I spent 3 wonderful weeks over there and all was very well organized."
Costa Rica | customized trip, mix of shuttle transfers and self-drive
"It was great. All the accommodations were little gems. All our guides were well informed and their English was good. Glad to have gone on all of the activities. Special experiences during our trip were seeing a Quetzal bird and a fer-de-lance snake in the wild. I have recommended YŪGEN to friends."
Costa Rica | customized self-drive | November 2019
"We have enjoyed Northern Portugal! What beautiful areas and cities and such charming and friendly people. Really fantastic .... we actually have no points for improvement, only many compliments for the locals who have made our trip such a warm success with so much attention ... "We are very happy that we have chosen this trip and YŪGEN."
Northern Portugal | customized self-drive with walking routes | May 2019
"We, my husband, daughter and I, had a wonderful holiday. All connections, internal flights and ferry boat were all correct. Every time someone was there to pick us up ... The dolphin and whale watching trip was one to never forget. My daughter (19 years old) shouted along the way that this is the best day of her life (well that's nice to hear !!)."
The Azores | Island hopping Sao Miguel, Pico and Faial | August 2019
"For me, projects were an important part of the journey…. Pushing our boundaries together and gaining perspective between our own comfort and that of another part of the world was somewhat the goal of the journey with the eighteen-year-old daughter going to university now and we completely succeeded in this. 1000 times thanks for this wonderful mother-daughter trip!"
Costa Rica | customized tour | Aug-Sep 2019